Frequently Asked Questions
How do I care for my jewelry?
To keep your jewelry looking its best, we recommend cleaning it with a soft, lint-free cloth. Avoid contact with water, perfumes, and harsh chemicals. Store your pieces in a dry place when not in use.
What is your return policy?
We offer a 30-day return policy on all non-custom pieces. Items must be returned in their original condition and packaging. Custom jewelry is not eligible for returns. Please refer to our Return Policy page for more information.
Do you offer free shipping?
Yes, we offer free standard shipping on all orders over $100. Expedited shipping options are available at checkout for an additional fee.
How long does shipping take?
Standard shipping typically takes 5-7 business days within the U.S. For international orders, shipping times vary based on location but generally range from 10-15 business days.
Do you offer resizing services for rings?
Yes, we offer complimentary resizing for rings within 30 days of purchase. After the 30-day period, resizing services may be available for a fee. Contact us to arrange resizing.